Terms & Conditions
Use of Site:
The content of this Cape Karoo International website and its individual pages is for your general information and use only. It is subject to change without notice.
Our terms and conditions apply to the Cape Karoo International website only. Other websites linked to or from this site, as well as other services or companies referring to have their own terms and conditions, which might not necessarily coincide with ours.
Reservation of Rights:
We reserve all of our rights, including but not limited to any and all copyrights, trademarks, patents, trade secrets and any other proprietary right that we may have in our website, its content, and the goods and services that may be provided.
The use of our rights and property requires our prior written consent. We are not providing you with any implied or express licenses or rights by making services available to you.
When registering on our website, users need to provide truthful information and be at least thirteen (13) years of age.
Users are responsible to maintain the confidentiality of their login / registration details. Users are also solely responsible for uses via their passwords – whether authorised or unauthorised. Cape Karoo International immediately needs to be notified of any unauthorised user registration or access.
Payment options accepted:
Payment may be made via Visa and MasterCard.
Card acquiring and security:
Card transactions will be acquired for CapeKaroo International (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details:
Customer details will be stored by CapeKaroo International (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
Merchant Outlet country and transaction currency:
South Africa trading in South African Rand(ZAR)
Our website and its related services are provided on an “as is” basis. Cape Karoo International is the owner of this website and exclusively reserves all associated rights and may (at any time and without notice and any liability to its users) modify or discontinue this website and its services and / or delete the data provided – whether temporarily or permanently. Cape Karoo International shall have no responsibility or liability for the timeliness, deletion, failure to store, inaccuracy or improper delivery of any data or information.
Third Party Services:
Goods and services of third parties may be advertised and / or be made available on or through this website. Representations made regarding products and services provided by third parties are governed by their own policies. We shall not be liable or responsible for any dealings or interaction with third parties.
This website may contain content that may be objectionable. Cape Karoo International is not responsible for viewpoints differing from that of our users.
All information or data of any kind (including, but not limited to, text, images / graphics, videos, music / sound files and software / code), publicly or privately provided, shall be the sole responsibility of the person providing the content or the person whose user account is used.
Submission of Content:
By providing any content to our website:
– you agree to grant to Cape Karoo International a worldwide, royalty-free, perpetual, non-exclusive right and license (including any moral rights or other necessary rights) to use, display / publish, reproduce / distribute, modify / adapt, promote, archive and translate the content. This includes creating derivative works and compilations thereof – in whole or in part. Such license will apply with respect to any form, mediatechnology known or later developed;
– you warrant that you have all legal, moral and other rights that may be necessary to grant us with the right / license as above;
– you acknowledge and agree that we shall have the right (but not obligation), in our sole discretion, to refuse to publish or to remove or block access to any content you provide at any time and for any reason – with or without notice.
Copying, reproducing, republishing or distributing the website and associated content, including the layout, design elements, images and text. This also applies to ‘deep-linking’, ’embedding’ or the use of analogous technology.
Providing any content or perform any conduct that may be unlawful / illegal, harmful / abusive / tortuous, threatening / harassing / stalking, defamatory, libellous, offensive / objectionable or vulgar / obscene / pornographic. This includes content or actions designed to (or which do) interfere with or interrupt this website or any service provided; content infected with a virus or other destructive or deleterious programming routine; content giving rise to civil or criminal liability; or content / actions which may violate an applicable local, national or international law, including (but not limited to) laws relating to copyrights, trademarks, patents or trade secrets.
Providing or using this website and any content or service in any commercial manner or in any manner that would involve junk mail, spamming, chain letters, pyramid schemes, or any other form of unauthorised advertising without our prior written consent.
Impersonating or misrepresenting your association with any person or entity, or forge or otherwise seek to conceal or misrepresent the origin of any content provided by you.
Collecting or harvesting any data about other users.
We have the right, but not the obligation, to monitor any activity and content associated with this website. We may investigate any complaints or reported violation of these terms and conditions and take any action that we deem appropriate. This may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to users’ access and / or removing any materials from the website.
You agree to indemnify and hold us (including our directors, employees, agents, affiliates, partners, independent contractors, advertisers and co-branders) harmless from any claim or demand, including reasonable legal fees, that may be made by any third party, that is due to or arising out of conduct or connection with this website or service, your provision of content, your violation of these terms and conditions or any other violation of the rights of another person or party.
Please also read our Disclaimer.
Our terms and conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose courts will have exclusive jurisdiction in any dispute. However, we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.
In the event that these terms and conditions conflict with any law under which any provision may be held invalid by a court with jurisdiction over the parties, such provision will be interpreted to reflect the original intentions of the parties in accordance with applicable law, and the remainder of these terms and conditions will remain valid and intact.
Failure of either party to assert any right under these terms and conditions shall not be considered a waiver of that party’s right and that right will remain in full force and effect.
You agree that without regard to any statue or contrary law that any claim or cause arising out of this website or its services must be filed within one (1) year after such claim or cause arose or the claim shall be forever barred.
When you proceed to make an online purchase on this website, legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our Terms & Conditions.
Once payment is made for the purchase, it is deemed that you have read and understood our Terms & Conditions. If you have any queries, please contact us before making any purchase for any service through this website.
All transactions will be processed in South African Rands (ZAR).
Cape Karoo International endeavours to offer you competitive prices on current products. Your total order price will include the price of the purchase, plus any applicable sales tax and shipping charges (on the day of shipping).
We reserve the right to change pricing at any time without prior notice.
Shipping Time-Frame & Options:
Order processing will not begin until we receive a confirmed order and full payment.
We undertake to ship your order within 72 hours (3 business days) of receipt of your order and payment validation. Should we, through circumstances beyond our control, be unable to do this, we will contact you via e-mail and provide a revised shipping schedule no later than the 4th day after receipt of your order.
We offer two shipping options. Our preferred option is International Express Courier delivery, which will deliver your order safely, securely and quickly. You can expect delivery within 3–5 business days of shipping.
The second shipping option is via the standard postal service. While we undertake all risks involved in getting your order to you in good condition, we clearly cannot control the postal delivery process as comprehensively as we would wish. Delivery can be expected within 12–18 business days of shipping.
Occasionally packages are returned to us undeliverable. In this case every attempt will be made to contact you to make arrangements for re-shipment.
Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.
Refunds / Returns Policy:
We do not accept returns or offer refunds on goods properly supplied in terms of your order and received by you in good condition.
CKI takes full responsibility for defective or incorrect product(s) received by our customers. Should a product needs to be returned at the time of delivery, please notify us within 7 days of such delivery / collection by logging a return per e-mail to email@example.com. We will arrange to collect the product from you at no charge, if it is in its original packaging with all labels attached. Products will be collected within 1 week from notice to collect. We will at your choice replace the product as soon as possible, if we have the same product in stock, or refund you within our companies refund policy, for the purchase price of the product.
We recommend that you use a courier service offering shipment tracking and insurance for returning goods, as goods lost or damaged on return will result in no refund or return.
Continued use of this website signifies your acceptance of our Terms & Conditions.